Privacy Policy
Effective Date: October 16, 2025
This Privacy Policy describes how The Forrester Center for Behavioral Health (“we,” “us,” or “our”) collects, uses, and discloses your information when you visit our website theforrestercenter.org/ (the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our Service to you.
a) Personal Information
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Information”). This is typically collected through contact forms, newsletter sign-ups, or other forms on our site. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Company Name
- Any other information you voluntarily provide in message fields.
b) Non-Personal / Usage Data
We also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device (“Usage Data”). This is collected automatically.
This Usage Data may include information such as your computer’s Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
2. Tracking & Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.
We use the following types of tracking technologies:
- Cookies or Browser Cookies: Small files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
- Web Beacons: Small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages and for other related website statistics.
3. How We Use Your Information
We use the collected data for various purposes:
- To Provide and Maintain Our Service: To deliver the services you have requested.
- To Respond to Inquiries: To contact you in response to your direct requests via our forms.
- For Customer Relationship Management (CRM): The personal information you provide may be stored and processed in our CRM systems to manage our relationship with you.
- For Analytics: To monitor and analyze the use of our Service. We use this data to understand user behavior, improve website functionality, and enhance user experience.
- For Marketing: To provide you with news, special offers, and general information about other goods, services, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
4. Third-Party Service Providers
We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
The primary third-party services we use are:
- Google Analytics: A web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy
- Microsoft Clarity: A user behavior analytics tool that helps us understand how users interact with our website. This includes features like session recordings and heatmaps. Microsoft may collect and process data in accordance with its privacy policy. For more information, please visit the Microsoft Privacy Statement: https://privacy.microsoft.com/en-us/privacystatement
- Facebook (Meta) Pixel: We may use the Facebook Pixel, an analytics tool that allows us to measure the effectiveness of our advertising by understanding the actions people take on our website. This may be used to deliver targeted advertisements. For more information on Meta’s privacy practices, please visit their Data Policy: https://www.facebook.com/policy.php
5. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access, update or delete the information we have on you.
- The right of rectification.
- The right to object.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent.
If you wish to exercise any of these rights, please contact us using the contact information below.
7. Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
8. Children’s Privacy
Our Service does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Phone: (864) 582-7588
- By mail: 129 Dillon Drive, Spartanburg, SC, 29307
